Introduction
Sammy's Nails ("we," "us," or "our"), located at 380 Central Avenue, Holland, MI 49423, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when visiting sammysnails.com or booking an appointment with us. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
- Full name, phone number, and email address when you book an appointment
- Appointment history and service preferences
- Birthday information if voluntarily provided
- Device type, browser type, IP address, and pages visited (collected automatically via cookies and analytics tools)
How We Use Your Information
We use the information we collect to:
- Confirm, remind, and follow up on appointments via SMS and email
- Send promotional offers, birthday messages, and updates via SMS or email, with your consent
- Improve our website, services, and customer experience
- Respond to inquiries and customer service requests
- Comply with applicable legal obligations
SMS Messaging & Opt-In Consent
By providing your phone number and booking an appointment at Sammy's Nails, you expressly consent to receive SMS text messages from Sammy's Nails. These messages may include appointment confirmations, reminders, rebooking prompts, birthday offers, and promotional updates. Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message we send. You will receive one confirmation message and no further SMS messages will be sent. For help, reply HELP or contact us at (616) 928-0270.
No Sharing of SMS Opt-In Data: We do not sell, rent, share, or disclose your phone number or SMS opt-in consent data to any third party for marketing or promotional purposes. Your SMS opt-in information is used solely for communications directly from Sammy's Nails and will never be shared with third parties.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. We may use:
- Essential cookies required for the website to function properly
- Analytics cookies to understand traffic and usage patterns (e.g., Google Analytics)
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Sharing & Third Parties
We do not sell or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and business (such as appointment scheduling and SMS platforms), under strict confidentiality agreements. We may also disclose information when required by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time. You may also opt out of SMS communications by replying STOP, or opt out of email marketing by following the unsubscribe link. To exercise any of these rights, contact us at the information below.
Children's Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Sammy's Nails — 380 Central Avenue, Holland, MI 49423
- Phone: (616) 928-0270
- Website: sammysnails.com